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Quick answer

What Is Revenue Operations?

Revenue operations, or RevOps, is the work of running marketing, sales and customer success as one process, with shared definitions, connected systems and a single view of how revenue is made.

Without it, each team buys its own tools and reports its own numbers. Marketing celebrates leads that sales says are junk, deals stall between stages nobody owns, and nobody can say which campaigns actually produced revenue.

We fix that from the systems up. That usually starts with the CRM and the tools connected to it, then moves to lead routing, lifecycle stages and reporting. Read our primer on what RevOps is if you are new to the idea.

What we connect
CRM, marketing automation, call tracking, ads, analytics and customer success tools
Platforms
HubSpot and Salesforce, plus the tools around them
What you get
Shared definitions, clean data, routed leads and revenue reporting by source
Who does the work
An in-house US team. HubSpot Platinum Partner, Google Partner since 2012

Every stage needs an owner, a definition and a rule for handing off to the next team.

75%
Higher Google Ads conversion rate for a security provider
Platinum
HubSpot Solutions Partner tier
2009
In business since
2012
Google Partner since

Book a free RevOps consultation

Walk us through your funnel, your tools and where numbers stop matching. We will tell you where we would start.

Book a consultation

Audit your tech stack

Find redundant tools, broken integrations and data that never reaches the CRM, with a plan for what to keep, cut or connect.

See the stack audit

Running HubSpot?

Our HubSpot audit is free. We review your portal setup, data quality and reporting and show you what to fix first.

Free HubSpot audit
Signs you need RevOps

Where Revenue Leaks Between Teams

These are the problems we hear most often in a first call. Each one is a process or systems issue, not a people problem, and each one costs you deals.

Two versions of the truth

Marketing and sales pull different numbers from different systems, and meetings turn into arguments about whose report is right.

No agreed definition of a qualified lead

Marketing passes leads that sales ignores, and nobody has written down what qualified actually means.

Slow or missed follow up

Leads sit unassigned for hours or days because routing depends on someone checking an inbox.

Tools that do not talk

Call tracking, chat and ad platforms never reach the CRM, so phone leads and offline sales are invisible.

Spreadsheets everywhere

Reps keep their own lists because they do not trust what is in the CRM.

No idea what drives revenue

You can see clicks and leads, but not which channels produce closed deals and renewals.

Start with the stack

Know What You Pay For and What It Does

Most companies do not have a technology problem. They have too many tools, added one at a time by different teams, and no one has checked whether they still work together.

Our RevOps tech stack audit builds a full inventory of every platform touching marketing, sales and customer success, finds the overlap and the broken connections, and ends with a plan for what to keep, cut, consolidate or connect. It is often the fastest way to cut software spend and fix reporting at the same time.

  • Full inventory. Every subscription, including tools bought outside a formal process
  • Overlap and waste. Two tools doing one job, or platforms paid for and barely used
  • Integration map. Where data should flow and where it breaks today
  • Roadmap. What changes first, ranked by cost, risk and impact on reporting
RevOps tech stack audit

See exactly what the audit covers

Inventory, overlap analysis, integration mapping and consolidation recommendations, with implementation support if you want us to carry the work forward.

See the stack audit
Our RevOps services

What We Build and Fix

Every engagement is scoped to where your revenue process breaks down. Most clients start with two or three of these and add more as the foundation settles.

Service
What we do
What changes
What we doPlatform selection, migration, pipelines, properties and data cleanup
What changesA CRM your team trusts and actually uses
What we doInventory, overlap, integration mapping and consolidation plan
What changesLower software spend and fewer broken handoffs
Lifecycle and lead routing
What we doStage definitions, lead scoring, assignment rules and follow up SLAs
What changesLeads reach the right rep while they are still interested
What we doNurture sequences, lead scoring and lifecycle updates
What changesMarketing keeps working leads that are not ready yet
What we doSource tracking, offline conversions and revenue dashboards
What changesYou see which channels produce closed revenue
What we doCalls, recordings and sources logged on the contact record
What changesPhone leads count as much as form fills
Customer success operations
What we doOnboarding, renewal and email automation workflows
What changesRetention and expansion show up in the same pipeline
CRM at the center

A CRM Built Around How Buyers Buy

The CRM is the system of record for revenue operations. When it is set up around internal habits instead of the buyer's decision, the data stops being trusted and everything downstream suffers.

Lead routing that does not wait for anyone

Forms, chat and calls create or update a contact, score it for fit and intent, assign it to the right owner and start a follow up clock, all without a person sorting an inbox.

HubSpot or Salesforce

We implement and fix both, and help you decide whether to optimize or migrate.

Clean migrations

Staged moves with field mapping and validation, so history and reports survive.

Pipelines that mirror the buyer

Stages defined by what the buyer has done, with exit criteria everyone agrees on.

Data cleanup

Deduplication and property cleanup so attribution and scoring stay accurate.

Connected tools

Ads, calls, chat and custom integrations syncing both ways in real time.

Example dashboard. Your metrics and stages will differ.

Reporting

One Set of Numbers for Every Team

Once the data is connected, reporting gets simpler. We build dashboards that follow a lead from first touch to closed deal and renewal, so marketing, sales and leadership look at the same numbers.

That includes sending offline conversions back to ad platforms, so Google and Meta optimize for revenue instead of form fills. Read how to connect HubSpot to Google Ads and why offline conversion tracking matters.

It also means your PPC and SEO programs are judged on pipeline, not just traffic. Our PPC audit is free if you want a second opinion on your paid spend.

Our process

How a RevOps Engagement Runs

We do not hand over a slide deck and leave. The plan and the build come from the same team.

1

Discovery and audit

We review your funnel, CRM, connected tools and reports, and interview the people who use them.

2

Definitions

We agree on lifecycle stages, what qualified means and who owns each handoff.

3

Roadmap

You get a prioritized plan covering systems, process and reporting, with the quick wins first.

4

Implementation

We configure the CRM, build integrations and automation, clean the data and test every connection.

5

Training and adoption

Each team learns the new process in the tools they already use.

6

Measure and refine

We review the dashboards with you and keep tuning routing, scoring and reporting.

Why Conversion Pipeline

Why Teams Choose Us for RevOps

Many RevOps consultants know systems. Many agencies know campaigns. We have done both since 2009, which means we design the process around how leads actually arrive.

HubSpot Platinum Partner

The third of four tiers in HubSpot's Solutions Partner Program. See our HubSpot services.

Google Partner since 2012

We run the ad accounts that feed your CRM, so tracking and attribution are built correctly from the start.

Marketing and operations together

The same team plans campaigns, builds workflows and reports on revenue.

Accountable to revenue

We measure success in pipeline and closed deals, not tickets closed.

Ready to Get Marketing and Sales on the Same Numbers?

Book a free RevOps consultation and we will map where your revenue process breaks down. Or contact us with a question.

FAQ

Revenue operations questions

1. What does a RevOps consultant do?

A RevOps consultant aligns marketing, sales and customer success around one process. That means defining lifecycle stages, connecting the CRM to the rest of the stack, setting up lead routing and building reporting that ties activity to revenue.

2. How is RevOps different from sales operations?

Sales operations focuses on the sales team. RevOps covers the whole revenue process, from the first marketing touch through renewal, so handoffs between teams are designed rather than left to chance. Read what RevOps is.

3. Do you work with HubSpot and Salesforce?

Yes. We are a HubSpot Platinum Partner and also implement and optimize Salesforce. We help teams decide whether to fix the CRM they have or migrate. See CRM implementation and optimization.

4. What is a RevOps tech stack audit?

A full review of every marketing, sales and customer success tool you pay for, where they overlap, where integrations break and what to keep, cut or connect. The audit ends with a prioritized roadmap. See the tech stack audit.

5. Is the consultation free?

Yes. The first RevOps consultation is free. The tech stack audit and implementation work are scoped and quoted after we understand your stack. Our HubSpot audit is also free. Request it with the form on this page or call 877-877-0542.

6. How long does a RevOps engagement take?

Quick wins like routing rules and key integrations often land in the first few weeks. A full CRM rebuild or migration with reporting usually takes two to four months, depending on data quality and the number of connected tools.

7. Can you connect call tracking and offline sales to the CRM?

Yes. We log calls, recordings and sources on the right contact and deal, and send offline conversions back to ad platforms so campaigns optimize for revenue. See call tracking.

8. Do we need RevOps if we are a small team?

Often yes, because small teams feel the cost of lost leads and duplicate tools the most. The engagement is simply smaller and focused on the few changes that matter.

9. What industries do you work with?

Law firms, financial services, medical practices, home services, nonprofits, government contractors and B2B companies, among others.

10. Will you train our team?

Yes. Every implementation ends with training for each team in the tools they use every day, plus documentation of definitions and workflows.

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