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Quick answer

What Does a Web Design and Development Agency Do?

A web design and development agency plans, designs, builds and launches your website, then makes sure it works with the marketing that sends people to it.

That second half is where most websites fall short. Someone clicks an ad or a search result, lands on a page that says something different, and leaves. A visit to your site can be the start of a customer's journey or the end of it, so we begin every project with the business goal and work backward into the design.

We have built sites this way since 2009, on Webflow, WordPress, Shopify, WooCommerce and HubSpot. Because we also run SEO and paid ads for many of the same clients, we see what happens after launch, and that feedback shapes every new build.

What you get
Strategy, design, development, launch and ongoing support from one in-house team
Platforms
Webflow, WordPress, Shopify, WooCommerce, HubSpot CMS and custom e-commerce
Where we work
Fairfax, Virginia headquarters, a Nashville, Tennessee office and clients nationwide
Built for
Leads, calls and sales you can track, not just a nicer looking homepage

The four things we check on every page before it goes live. If a page fails one of them, it is not finished.

2009
Building websites since
2012
Google Partner since
250+
Clients served
11K+
Projects delivered
Platforms we build on

Pick Your Platform, Keep the Same Team

We work in all of these every week, so we can recommend the one that fits your business instead of the one we happen to prefer. Each card goes to a page with the details for that platform, including what we build, how it works and real projects.

Get a free web design quote

Tell us what the site needs to do, who updates it and any deadlines. We will come back with a scope, a platform recommendation and a price.

Get a free web design quote

Not sure which platform?

Start with our side by side look at Webflow and WordPress, or ask us on a short call and we will give you a straight answer.

Webflow vs WordPress

Keep your site, fix the leaks

If the design is fine but the leads are not, conversion rate optimization may get you further than a rebuild.

Conversion rate optimization
Which platform fits you

How We Help Clients Choose

The right platform depends on three things: what the site needs to do, how much content you publish and who will look after it every day. We ask those questions in the first meeting, before anyone mentions a theme.

Most of the time the answer is clear within a few minutes. When it is not, the deciding factor is usually the team. A platform your marketers enjoy using will get updated. One they are afraid to touch will slowly go stale. For a deeper comparison, read Webflow vs WordPress, our WooCommerce guide and what to look for in an e-commerce agency. Budgeting for Webflow? See Webflow pricing.

Get a free web design quote
Platform
Pick it when
Think twice if
Pick it whenYou want a custom, design-led marketing site that your team can edit visually, with hosting and security handled for you.
Think twice ifYou need a large plugin ecosystem or a big product catalog with complex variants.
Pick it whenContent drives your business, you want full control of hosting and code, or you need a specific plugin.
Think twice ifNobody will own updates. Themes and plugins need regular patching and testing.
Pick it whenYou sell physical products, expect the catalog to grow and want apps, variants and payments that work out of the box.
Think twice ifMost of the site is content and the store is a small add-on.
Pick it whenYou already run WordPress and want the store in the same dashboard, with full control of the code.
Think twice ifYou want a store that runs without anyone looking after hosting, speed and updates.
Pick it whenYour marketing and sales already live in HubSpot and you want pages, forms and the CRM in one system.
Think twice ifYou do not use HubSpot. Licensing makes more sense when the CRM is part of the plan.
Pick it whenYou have unusual shipping, inventory or integration needs, or a cart you would rather improve than replace.
Think twice ifAn off the shelf platform already does what you need.
Included in every build

What Comes With Every Website We Build

Whatever platform you choose, these come standard. They are the basics we have seen missing from too many sites that come to us for a rebuild.

  • Forms that go somewhere. Custom contact and quote forms that store every inquiry and, where you want it, send it straight to your CRM with the lead source attached.
  • A blog you will actually use. A content area your team can post to any time, set up with categories, authors and clean URLs for search.
  • Your own logins. Update text, images and pages yourself whenever you like. You are never stuck waiting on us for a typo.
  • Planned paths and calls to action. Navigation, messaging and conversion paths mapped before design, so each page leads somewhere useful.
  • Every screen and browser. Designed for desktop, tablet and phone and tested in the major browsers before launch.
  • Search ready at launch. Clean headings, metadata, redirects from old URLs and an XML sitemap submitted to Google so the site gets indexed.

We also set up analytics and call tracking so you can see which pages and channels bring in leads from day one.

Page by page

The Pages That Do the Heavy Lifting

Every site is different, but these pages carry most of the load. We design each one around the job it has to do. Your site can also include team, about, portfolio, location and industry pages.

Homepage

You have a few seconds to show visitors they are in the right place. We lead with a clear headline, a strong image and one obvious next step.

Service and interior pages

A consistent layout for every service, with its own message, proof and call to action, so people who land deep in the site still convert.

Landing pages

Focused pages for ads and campaigns, with the headline matched to the ad and nothing that distracts from the form.

Contact page

Address, phone, hours, a short form and a map. It sounds simple, yet it is one of the most visited pages on most sites.

Blog and resources

Articles, guides and news laid out for easy reading and sharing, with related links that keep readers on your site.

Product and category pages

Clear photos, specs and a buy button that is easy to find, plus filters and structure that help both shoppers and search engines.

Our process

How a Website Project Runs

Our process is agile on purpose. Short feedback loops keep the project on schedule and on budget, and you see real progress at every step instead of one big reveal at the end.

You get the timeline in writing after the kickoff meeting. Replacing an older site? Read the most common SEO mistakes when redesigning a website first, and if you are moving to HubSpot, use our HubSpot website migration checklist.

Get a free web design quote
1

Kickoff meeting

We review sites you like and dislike, your goals, your audience and the features you need. We share our recommendations too, including the platform.

2

Design mockups

We design the homepage and a key interior page. If something is not right, we keep what works and refine the rest, usually over two or three rounds.

3

Build in a test environment

We build the full site on a private staging link with your text, images, forms and calls to action, then walk you through it.

4

Two rounds of revisions

You tell us what to change, we document it and make the updates. Then we do it once more, so nothing is rushed.

5

Launch and testing

We go live, then test every page, form and call to action and check that redirects, tracking and SEO settings are in place.

6

After launch

Training for your team, plus optional ongoing support, SEO and conversion testing as your business grows.

From our rebuilds

What We See on Sites That Are Not Working

A lot of our projects start with a site that looks fine but is not producing. These are the problems we find again and again, and each one is fixable.

The ad and the page do not match

The ad promises one thing and the landing page talks about something else. Visitors bounce before they read a word.

Forms that email a person

Leads sit in one inbox with no source and no follow up. When that person is out, so is your pipeline.

Rankings lost in a redesign

A new site launches without redirects from the old URLs and years of search traffic disappear overnight.

A site nobody can edit

Every small change needs a developer, so the site stops changing and slowly falls behind.

Too many plugins

Slow pages and security alerts from add-ons that were installed once and never looked at again.

No idea what works

No conversion tracking, so nobody can say which pages, ads or channels actually produce leads.

Start here

Not sure if you need a new site?

Send us your URL. We will tell you honestly whether a rebuild, a few targeted fixes or conversion rate optimization will get you the most for your budget.

Ask for a site review

Ready for a Website That Brings in Business?

New build, redesign or platform move, we will tell you what it takes and what it costs. Prefer email? Contact us.

FAQ

Web Design and Development FAQs

1. What is included when Conversion Pipeline builds a website?

Every build includes custom forms that capture and store inquiries, a blog or content area, your own logins to update the site at any time, planned navigation and calls to action, responsive design tested on desktop, tablet and phone across major browsers, and an XML sitemap submitted to search engines. We also set up analytics so you can track leads from launch.

2. Which website platform should I choose?

It depends on what the site needs to do and who will run it. Webflow suits design-led marketing sites your team edits visually. WordPress suits content-heavy sites that need plugins. Shopify suits growing online stores, WooCommerce suits stores on an existing WordPress site, and HubSpot CMS suits teams that already run their CRM in HubSpot. Compare two of them in Webflow vs WordPress.

3. What types of pages do you design?

Homepages, service and interior pages, landing pages, contact pages, blogs and resource sections, product and category pages, plus team, about, portfolio, location and industry pages. We design each one around the action you want visitors to take.

4. What is your web design process?

We start with a kickoff meeting, then design homepage and interior page mockups. Next we build the full site in a private test environment, make two rounds of revisions with you, and launch. After launch we test every page, form and call to action and confirm tracking and SEO settings.

5. How is your approach different from other web design agencies?

We start with your business goal and work backward into the design, using what we know about how people read and act on web pages. Because we also run SEO and paid ads, we design pages to match the campaigns that send traffic to them, which is where many sites lose leads.

6. Will my new website be optimized for search engines?

Yes. We build clean headings and metadata, set up redirects from your old URLs, create an XML sitemap and submit it to search engines so your pages get indexed. We also plan navigation, messaging and calls to action so the site supports both rankings and conversions. Learn more about our SEO services.

7. Can I update my website myself?

Yes. You get your own logins and can update text, images, pages and blog posts whenever you like. We train your team at launch and choose a platform that matches how comfortable they are with editing.

8. Will my website work on phones and tablets?

Yes. Every site we build is responsive and tested on desktop, tablet and phone screens in the major browsers before launch. See our approach to responsive web design.

9. What industries do you build websites for?

We have built websites for technology, medical, dental, government, e-commerce, retail, hospitality, home services and professional services companies, among others. See the industries we serve.

10. Do you build e-commerce websites?

Yes. We build online stores on Shopify, WooCommerce and Webflow Ecommerce, and improve existing carts. That includes payment gateways, shipping rules, inventory feeds and product pages built to rank and convert. Start with e-commerce website design.

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What Our Clients
Say About Us

01/06
JK Enterprises
  • Branding
  • Remarketing
  • Web Design
  • Web Development

I went through 3 different online marketing companies for training and marketing services before finding Conversion Pipeline. They built my website and manage my email and online marketing activities. They continually make us money.

01/06
Tulane University School of Public Health & Tropical Medicine
  • Branding
  • Remarketing
  • Web Design
  • Web Development

Conversion Pipeline greatly improved and expanded our online marketing strategy. We found new locations to promote our school, increased student enrollment and raised our brand awareness among distinguished members of the academic and medical communities.

01/06
Industrial Security Integrators
  • Branding
  • Remarketing
  • Web Design
  • Web Development

Conversion Pipeline’s redesign of our website and digital marketing services have made a significant, positive impact on our business. We’ve seen impressive increases in website conversions, leads and new business as result of their efforts.

01/06
My Exterminator
  • Branding
  • Remarketing
  • Web Design
  • Web Development

When I started My Exterminator, I called Conversion Pipeline to build my Google AdWords campaign from the ground up. Competing with much larger, national exterminator companies, I needed to ensure my Ad was found.

01/06
Moss Building & Design
  • Branding
  • Remarketing
  • Web Design
  • Web Development

We participate in Conversion Pipeline’s SEO Training Program once a year. We saw immediate results once we implemented the strategies we learned in the SEO training program.

01/06
The Law Offices of Robert Weed
  • Branding
  • Remarketing
  • Web Design
  • Web Development

Conversion Pipeline has done much better work for me than large companies with a supposed national reputation. I’m top in Google for bankruptcy lawyers in Northern Virginia and their work has helped me stay there.