Client
Tysons Watch & Jewelry Exchange
Industry
Luxury Jewelry & Watch Retail
Year
2026
Tools Used
Google Analytics 4 & Google Ads

EXECUTIVE SUMMARY

Tysons Watch & Jewelry Exchange is a preowned luxury watch, jewelry, handbag pawn, consignment, and resale shop in Tysons Corner, VA. Conversion Pipeline keeps the client's Shopify storefront running at its best, adding new product listings, rolling out theme updates, and continuously optimizing the site — while adding new content and benefit oriented messaging.

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The headline result: total website sessions grew 14% year over year, with new-user growth outpacing it at 24%, meaning the site is reaching a wider new audience, not just retaining the same visitors. Direct traffic, a strong proxy for brand recognition, nearly quintupled, and the Google Ads program became substantially more efficient, cutting cost-per-click by 63% while inbound phone calls from paid search more than doubled.

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TOP-LINE RESULTS: JAN–AUG 2026 VS. JAN–AUG 2025

+14%Total Sessions 185,755 vs. 162,708
+24% New Users 135,594 vs. 109,733
+23% Total Users 138,813 vs. 113,292
+86% Maryland New Users 26,359 vs. 14,158
+41% Virginia New Users 35,496 vs. 25,113
+106% Phone Calls (Paid Search) 1,605 vs. 780
-63% Paid Search Cost-Per-Click $1.61 vs. $4.30
+13% Google Ads Conversions 1,684 vs. 1,490
-14% Cost Per Conversion $28.33 vs. $32

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CHANNEL-BY-CHANNEL PERFORMANCE

Direct Traffic — Brand Recognition

Direct sessions grew nearly 5x, the single largest channel shift in the account and a strong signal that more shoppers now come looking for Watch & Jewelry Exchange by name rather than discovering it through search or ads.

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PAID SEARCH (GOOGLE ADS)

The paid program held spend essentially flat while driving down cost-per-click and cost-per-conversion, a meaningful efficiency gain, not just a volume story.

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GEOGRAPHIC GROWTH

New-user growth was strongest outside the immediate Tysons footprint, suggesting the brand's reach across the broader DMV region is expanding.

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ORGANIC SEARCH

  • Search Console clicks: 19,922 → 41,784 (+110%) - the number of people actually clicking through from Google search results more than doubled.
  • Average search position (site-wide): 34.5 → 15.7 - pages moved from roughly the bottom of page 3 of Google results to the top of page 2, on average. These pages continue to improve in search results.
  • Average search position (top pages): 30.9 → 14.8 – Tyson’s Watch and Jewelry’s top visited pages made the same improvements, putting them squarely in front of shoppers who are actively searching right now. These pages also continue to improve in search results.
  • A migration to a new Shopify theme should be completed in early 2027, aimed at strengthening technical SEO and unlocking further gains in organic rankings and traffic.

SUMMARY & KEY TAKEAWAYS

What Drove These Results
  • Brand Recognition Surging: Direct traffic nearly quintupled, the strongest signal in the account that more shoppers are seeking the business out by name.
  • Paid Search Got More Efficient, Not Just Bigger: Cost-per-click fell 63% and cost-per-conversion fell 14% on essentially flat spend, while phone calls from paid search more than doubled.
  • Regional Reach Expanding: Maryland new users grew 86% and Virginia new users grew 41%, pointing to a broadening DMV-wide customer base beyond the immediate Tysons area.
  • Much improved Organic results produced 110% more clicks to the website.

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THE BOTTOM LINE

Tysons Watch & Jewelry Exchange grew total sessions 14% and new users 24% year over year, with direct traffic, the clearest brand-recognition signal, growing nearly 5x. The paid search program became meaningfully more efficient rather than simply more expensive, cutting cost-per-click 63% while phone calls from that channel more than doubled.

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